SOS Services Matrix

The Small Office Solution includes a CentralPointe server that provides all of the needed server and networking components. This is the central system that the Small Office Solution services and support are delivered through to your office.

Basic Features included in all Suites

•  File Server Management	•  Firewall	•  Real-time Intrusion Detection & Prevention
•  Printer Sharing Management	•  PPTP VPN	•  Internal DHCP Server
•  Content Filtration	•  Web Proxy	•  Caching DNS Server
•  SMTP Server	•  SMTP Gateway

The following services matrix lists the services provided with the Small Office Solution by technology lifecycle stage. The included services can be customized to fit your specific needs, or the entire solution can be purchased from one of the three packages listed below.

Basic 0-5 Users Pentium® D 915 2.8 GHz 1 GB RAM 73 GB SAS wRAID 5 GB Remote Backup $350.00/month*	Professional 0-25 Users Pentium® D 915 2.8 GHz 1.5 GB RAM 146 GB SAS wRAID 25 GB Remote Backup $550.00/month*	Premier 0-50 Users Xeon® 3000 2.13 GHz 2 GB RAM 300 GB SAS wRAID 50 GB Remote Backup $750.00/month*
*Monthly prices reflect a 48 month commitment.

	Basic	Professional	Premiere
Software
CentralPointe 4.x Software (Gateway, Filtration, Network & Server Mode)
CentralPointe Software Assurance (48 months)
Hardware
Intel® Pentium®D 915 2.8GHz, 2×2MB 800MHz FSB			n/a
Intel® Dual Core Intel® Xenon® 3000 2×2.13GHz, 2MB 1066MHz FSB	n/a	n/a
1 GB DDR2		n/a	n/a
1.5 GB DDR2	optional		n/a
2 GB DDR2	optional	optional
73 GB Mirrored SAS RAID Configuration		n/a	n/a
146 GB Mirrored SAS RAID Configuration	optional		n/a
300 GB Mirrored SAS RAID Configuration	optional	optional
Iomega® REV® 70GB USB 2.0 Hard Disk (Includes 5 × 70GB Removable Disks)	optional	optional	optional
Iomega® REV® Loader 280 USB 2.0 Hard Disk (Includes 7 × 35GB Removable Disks)	optional	optional	optional
Iomega® REV® Loader 560 USB 2.0 Hard Disk (Includes 7 × 70GB Removable Disks)	optional	optional	optional
Iomega® REV® 70GB Removable Disk	optional	optional	optional
3 Year Hardware Warranty Service (Next Day Onsite)
12 Month Hardware Warranty Service Extension (Next Day Onsite)	optional	optional	optional
Deploy
Onsite Server Installation, Wireless Configuration, Data Transfer, Printer Setup
User Configuration via eSupport (Join Domain, Configure Network Drives & Printers)	Up to 5	Up to 25	Up to 50
Connect External Server Peripherals (i.e. Printer, Scanner, Labeler, etc.)	3	5	8
802.11B&G Wireless Access Point (PCI)	optional
Additional 802.11B&G Wireless Access Points (Standalone)	optional	optional	optional
Manage
Google Apps for Your Domain (Google's Hosted Mail, Shared Calendaring, Contacts, Talk, IM, Documents & Spreadsheets)	optional	optional	optional
Microsoft® Outlook® POP3 Setup (Per Mailbox)	optional	optional	optional
Microsoft® Exchange® Migration (Per Mailbox)	optional	optional	optional
On-site Mail Server (Includes Anti-Virus, Anti-SPAM)	optional	optional	optional
Windows/Mac/Linux File Sharing
FTP Server Management	optional	optional
Network Printer Sharing Management
Secure/SSL Support
Web-Based Configuration
Domain Name Registration Service (48 months)
Protect
Firewall
Detection & Prevention
Weekly Security Audit	n/a
DMZ Support	n/a	n/a
Dynamic DNS
Home-to-Office VPN	optional	optional	optional
Office-to-Office VPN	optional	optional
VPN over Dynamic DNS	optional	optional
Local Server Backup Configuration & Monitoring	optional
Remote Server Backup	5GB (included)	25GB (included)	50GB (included)
Additional Off-Site Server Backup Storage	optional	optional	optional
Support
Internal DHCP Server
Bandwidth Monitor
Internet Content Filtering & Web Proxy Server
Real-Time Content Filtration	n/a
Redundant Internet Connection Management	optional	optional	optional
Web-Based Support Documentation, Manuals, and eLearning
Real-Time Network/Server Support 24×7×365
Real-Time Remote Resource Monitoring (Disk, CPU, Processor, Bandwidth, Availability)	Hourly	10 Min Polls	5 Min Polls
Options
PC Compliance Suite (Asset Discovery, Asset Management, Software Distribution)/td>	optional	optional	optional
PC Management Suite (Patch Management, Virus Protection, Remote PC Backup (10GB))	optional	optional	optional
PC Support Suite (Remote Support Tools, Real-Time Phone & eSupport 24×7×365)	optional	optional	optional